The workplace is more diverse than ever before. As the world population grows and our connectivity increases, it is common to work alongside colleagues from different generations, life experiences, cultures, genders, orientations, and religions. The increased diversity coupled with the shift toward remote and hybrid work environments means it's more critical than ever to develop appropriate communication strategies and practices. This course will teach you to identify and adapt your own communication style to not only increase team productivity, but also build bridges with colleagues from all backgrounds.
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このコースについて
貴社では、従業員に需要のあるスキルを訓練させることによって利益を得ることができるでしょうか?
Coursera for Businessを試す学習内容
Differentiate between the five working generations and their communication preferences
Identify the communication benefits of different work environments, such as in-person, virtual, or hybrid
Discuss effective techniques for communicating with a diverse workforce
Implement a flexing communication strategy to better communicate with one’s workplace team
習得するスキル
- Business Communication
- Communication
- Communications Management
貴社では、従業員に需要のあるスキルを訓練させることによって利益を得ることができるでしょうか?
Coursera for Businessを試すシラバス - 本コースの学習内容
Your Communication Preferences
Managing Communication Change Drivers
Flexing Communication
Enhancing Communications
レビュー
- 5 stars64.65%
- 4 stars23.18%
- 3 stars7.69%
- 2 stars2.63%
- 1 star1.83%
COMMUNICATION IN THE 21ST CENTURY WORKPLACE からの人気レビュー
Its an excellent course for understanding communication skills across hierarchy, intra departmental and outside department as well. Also it helps in understanding dealing with clients and executives.
I learned a lot of new things here. Some good techniques to apply and some fun stories as well. The course duration is ideal for busy people. The quizzes were easy too.
I learn Communication skills very well and speakers also teach in specific order to enhance their skills thank for providing Such a wonderful Lecture series.
Good course. COuld use some more concise wording and better definitions of terms such as "buying habits" and flexing communication. Some parts are just a bit confusing for no reason.
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