Resolving conflict in a positive manner is a skill that can be developed and practiced. Being heard can be one of the most important goals of someone engaged in conflict. Knowing how to listen and deploy appropriate communication tactics is determinative of whether a conflict will have a positive or negative resolution. Examine listening skills, appropriate and strategic verbal and non-verbal communication skills, and how to assemble a conflict management plan likely to yield positive resolutions.
- 5 stars61.37%
- 4 stars25.53%
- 3 stars8.15%
- 2 stars2.89%
- 1 star2.03%
CONFLICT RESOLUTION SKILLS からの人気レビュー
Excellent course and very beneficiary to all type of people. It consists of resolution ways to self conflicts, work conflicts and many others. I advice to enroll
I appreciate all the instructors more especially Najla DeBow for their great impact to all of us in the cause of this course.
Very good course a lot to learn specially with the globalization and working with different cultures is a really with tool for personal and company improvement.
Excellent course! Practical strategies that could be used at work, with family and friends. Managers, students, and parents should take this course.