MB
Jan 8, 2023
I felt this course was very well organized and was a great introduction to tech support. I will be continuing with the next courses for the IBM Technical Support Professional Certificate.
TB
Jul 11, 2023
I thoroughly enjoyed taking this course. I am glad there was a simulator included in this course to get a hands-on feel for a ticketing system used by many in the IT industry. Thank you!
By Michelle C
•Oct 23, 2022
I thoroughly enjoyed taking this Introduction To Technical Support course! The Hands On Projects were extremely simple to follow along with. Would definitely recommend.
By Samuel V
•Aug 6, 2022
The lessons were straight forward, and simple to understand. This course is making it possible to learn the fundementals of IT Support in a fast and reasonable pace.
By Tony P
•Dec 16, 2022
The course was very easy to follow. I had a couple of issues with following the ticketing system. I guess I put the IT skills together and work through it.....lol
By B S
•Jul 11, 2023
I've learned so much in this course and now have a better sense of Technical Support. Great instructors and motivated testimonies helped to embrace the course.
By Mohamed A
•Aug 10, 2023
It is good to see that those who are unable to learn because of the money are able to learn what they want and move forward. Thank you all
By Vicente E C
•Sep 7, 2022
An excellent course. It's always important reforsement the knowledge and remember what you learn. I recommended this course a lot.
By Jack C
•Feb 27, 2023
This course was very nice in teaching some of the basis of what this position does and what to expect working in this position.
By Mir A
•Aug 5, 2023
I really enjoyed studying this course. This course is point on for anyone willing to break in the field of IT tech support.
By Jorge R C C
•Nov 13, 2023
Excelente el curso. Muy completo y a la vez, fácil de seguir y entender. Muy buenas propuestas de lectura complementarias.
By Onyekwelu W E
•Oct 19, 2023
This course is awesome. Now I have the foundation towards building on my new career as Technical support professional.
By jacob S
•Jul 15, 2023
The IT Technical Support Course instructions is perfect, their training is really understandable with many examples.
By sunny j
•Feb 9, 2023
It was great and very helpful to know the basics and softskill and the main core values and steps for technical support
By Oluwabimpe L (
•Nov 25, 2022
The team did a good job in putting this together.
Thanks for opportunity to learn from you and for advancing my skills.
By Jorge G
•Oct 13, 2022
Muy útil con valiosa información para quienes quieran comenzar a explorar el mundo del Soporte IT. Gracias
By Real N
•Aug 2, 2023
Excelente, una belleza.
Una buena introducción al mundo de la tecnología y del soporte técnico.
Gracias
By Josh N
•Feb 10, 2024
It's a very good introduction on what IT is and what you can expect in your average day on the job!
By ayeshka s
•Nov 3, 2022
This course is a nice straight forward introduction to IT. I thought it was a great place to start
By Prince W
•Jan 19, 2024
Course materials are very informative, not overwhelming and hands-on lab for practical!
By Swervo s
•Feb 26, 2023
Coursed was very informative and helpful. I love being able to complete at my own pace
By MANI S A
•Oct 8, 2022
Great course and i learned more about support involved in IT. Thanks for caursera.
By Donatien D L
•Jun 27, 2023
it was so fun and informative, this course will be a great help in the future
By Mmaduabuchi O
•Apr 24, 2023
This is a very detailed and engaging course. Cheerful and retable insiders.
By Orji J U
•Jan 31, 2023
Very much outstanding and innovative lessons. looking forward to completion
By ranses s
•Aug 12, 2023
GREAT INFORMATION ON THE I.T. FIELD ,I LEARN SO MUCH HAPPY WITH THE COURSE
By Nathanial B
•Jun 27, 2023
this course was very helpful in getting to know more about I.T. support.