Modern organisations are characterised by increasingly higher levels of uncertainty, complexity and diversity. In our current globalised work environment, how can you manage the power and politics that persistently influence organisational decision-making? Being savvy about organisational politics and having the nous to negotiate and resolve conflict is a critical capability for managers at all levels. This course will develop your negotiation and conflict resolution skills – crucial to becoming a positive influence in your organisation. Via structured learning activities (video lectures, quizzes, discussion prompts and written assessments) you will conceptualise and measure power and politics; analyse and develop strategies for influencing stakeholders; and learn how to act with integrity and purpose when ‘playing politics’.
- 5 stars75.61%
- 4 stars19.43%
- 3 stars4.24%
- 2 stars0.70%
NEGOTIATION SKILLS: NEGOTIATE AND RESOLVE CONFLICT からの人気レビュー
Great course on negotiation and conflict resolution. The instructor is knowledgeable and breakdown complex issues well in a multifaceted manner.
I love the practical application through the exam by using scenario... Definitely will go back to the concepts from time to time.
Dr. Heys has fantastic delivery, good supporting materials. The materials learned are relevant for day to day and a good refresher.
Excellent course that will really help me as an HR professional. The instructor is very easy to understand and he described the lessons in a superbly clear manner.
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