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Learner Reviews & Feedback for Start the UX Design Process: Empathize, Define, and Ideate by Google

4.8
stars
14,347 ratings

About the Course

Start the UX Design Process: Empathize, Define, Ideate is the second course in a certificate program that will equip you with the skills needed to apply to entry-level jobs in user experience (UX) design. In this course, you’ll complete the first phases of the design process for a project that you’ll be able to include in your portfolio. You will learn how to empathize with users and understand their pain points, define user needs using problem statements, and come up with lots of ideas for solutions to those user problems. Current UX designers and researchers at Google will serve as your instructors, and you will complete hands-on activities that simulate real-world UX design scenarios. Learners who complete the seven courses in this certificate program should be equipped to apply for entry-level jobs as UX designers. No previous experience is necessary. By the end of this course, you will be able to: - Empathize with users to understand their needs and pain points. - Create empathy maps, personas, user stories, and user journey maps to understand user needs. - Develop problem statements to define user needs. - Generate ideas for possible solutions to user problems. - Conduct competitive audits. - Start designing a mobile app, a new project to include in your professional UX portfolio....

Top reviews

TB

Sep 29, 2021

This course is very good & massively designed for student's who are biginner in UX field. The lecturers are also self proffessional experienced UX designer. Is not is great for carrier!!! Pretty cool!

MG

Sep 9, 2022

I love this course! Personally, it took me longer than I thought to complete each challenge, but I loved each step, especially the ideation and research part! I already want to start the next course!

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51 - 75 of 2,669 Reviews for Start the UX Design Process: Empathize, Define, and Ideate

By Lixia

•

Jun 5, 2021

I appreciate so much the course, everything is clear and professional, you should definitely try it! By the way, I have created a friendly community(around 940 peers now) to share our path, if you wanna join us, you are welcome :) Contact me on https://www.linkedin.com/in/lixia-divin/

By Tamer A

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Apr 14, 2021

All I can say really from my heart thank you, Emily! Although, this course is stuffed with a lot of information and there are some complicated items for me, Emily demonstrated and illustrated it in a very professional way and make it more enthusiastic.

By Aditya B

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May 5, 2021

I loved how this course took me step by step to understand and do research for my app. The templates, and examples you provide were great, and the instructor was AWESOME!!!

By Fabián A S

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May 5, 2021

Amazing course, it was a challenge for those of us who are new to this whole UX process. But I loved every part of it.

By Anita S

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May 14, 2023

Explained well, step by step, case-based and project based learning. It help me to create some great portfolios!

By kiran P

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Apr 18, 2021

Very well designed with practical and theory. I recommend this course who want really learn real UX process.

By Zain K

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Jun 21, 2023

This course was challenging and interesting for me.

By Soha E

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May 19, 2023

very good

By Tawi H S

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Nov 5, 2021

Good information, and the ideation exercises were so fun! However, the order and time-allotments for this course were not well thought out. For example: when conducting research, we're taught that recruiting interview participants happens first because coordinating with other people takes time, then we continue with other tasks and circle back to interviews once meetings have been arranged. Instead of mirroring the lessons we were taught in it, the course expected that we'd be able to conduct interviews almost instantly. That we were meant to be done with the whole process in a week is unrealistic. I felt that generally, as we were working towards aspects of our projects, the course failed to consider the amount of time it would take to actually complete these tasks. This makes it difficult for us to realistically plan a timeframe we can finish by. It also generates extra stress, because even though the course is meant to be taken at your own pace, the deadlines and deadline notifications make you feel like you're running behind and you'll be punished somehow if you fail to meet them. There were also two weeks in the middle of this course where I had to take a break for a family thing. If it were truly designed to be self-paced, this wouldn't feel like an issue, but I kept getting notifications and warnings. There was no way to say, "hey, I need a short break. I'll be back." So, are you going to let it be self-paced, or are you going to impose deadlines that threaten the loss of a passing grade if not met? I'm getting mixed messages.

By Maisura J

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Jun 16, 2021

Some part of course material was bit confusing, as the example situations were never consistent. So, I couldn't work on any specific case study till the end, except what I have selected from prompts.

But, overall course material was good. Was a great learning!

By Ramanathan R S

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May 17, 2023

Since most of the works are theoretical+ practical which was bit dull in the beginning but it was a good journey. Thank you coursera and google for this wonderful course.

By Alison J

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May 21, 2021

I'm quitting because I don't live in an urban area and can't find any people to interview that would participate in the type of company ideas we were given.

By Vedant M

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Jun 9, 2023

It was a great course with a great sense of learning stuffs with good practices to work with for developing the better User experience concepts.

By Monem S

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Apr 24, 2021

There are a lot of ways to improve this course assignment.

By samira s

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Jun 10, 2023

This course was a bit difficult and time-consuming

By Jiacheng G

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Apr 24, 2021

The weekly challenge can take you a lot of hours.

By Peter K

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Oct 10, 2021

The course is well-designed and the host of it is very engaging. However, the peer review process weighs this one down. A lot of the time, the assignments you'll review are low-effort and simply reposted multiple times until they get a higher score. You'll also spend many hours working through the course content and ensuring it meets the rubric criteria to have people mark it quickly simply to move onto the next part of the course. I also have heard from other people on the course, that they even saw their own work plagiarized and was asked to grade it. I'd recommend treating the grades you get with little weight, and to simply engage with the course content and find your own value in it.

By Graeme M

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Oct 24, 2022

Generally good. A bit too much on the activities in this course.

I had to stop working on this for 2 weeks and when I returned all of my activities and assessments had reset to incomplete, which caused me to have to redo all of them. Very annoying.

By Dheep S

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May 18, 2022

Its a good course for theory, until you start getting into the meat of the researching and project work as you have no instructors or classmates to ask and bounce ideas off until its too late.

By Chelsea P

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Jul 2, 2021

Lots of info here, which is good, but needed an extra week to complete the competitive audit because it is so detailed.

By Jen S

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Jun 22, 2023

Good so far - but not much opportunity to give or get direct feedback on your work.

By Artemis M

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Sep 19, 2022

The second course isn't even close to the first one, in terms of explaining how to conduct the assignment. The "optional" coursera videos really help clarify some points, but they don't make thorough explanations. Moreover, I was waiting for many hours for other peers to review my peer-graded assignment, which was not the case earlier on. Lastly, at first they say that you must review two other peer assignments, but when it comes to doing it, they say you have to review three assignments.

By Emma T

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Oct 27, 2021

I lost my progress because I missed the deadlines so I had to retake 50% of the course plus redo the final quizes and resubmit the assignment. I reported the issues but I haven't gotten any response from Coursera at all. This just makes me think that you want people to stay on the course longer so that they can pay more. Don't think that's a great experience by any means.

By Queenie C

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Apr 2, 2022

My last submission assignment met all the requirements, but the 2 reviewers didn't even take a careful look and failed. This is unreasonable, and this course has no appeal system on this!

By Yani A

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Mar 22, 2022

Peer-reviewed assignments in this course are a waste of time and not beneficial. Not what I signed up for.